Privacy Policy

Thankyou Payroll Limited

Thankyou Payroll is a social business that provides payroll intermediary services to SMEs and charities all over New Zealand. This Policy outlines the way in which we manage the personal information we hold about our customers, their employees, potential customers, contractors and others. In this Policy Thankyou Payroll, we, us and our means Thankyou Payroll Limited. Thankyou Payroll is bound by the Privacy Act 1993.

1What is personal information?

  • 1.1'Personal information' is information about an identifiable individual.

2Why does Thankyou Payroll collect personal information?

  • 2.1We collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations.

3Who does Thankyou Payroll collect personal information about?

  • 3.1We collect and hold personal information about (but not limited to):
    • aclients and potential clients and their employees and contractors;
    • bindividuals we deal with in the course of carrying on our business;
    • csuppliers and their employees and contractors;
    • dprospective employees, employees and contractors; and
    • eother people who come into contact with Thankyou Payroll.

4What kinds of personal information does Thankyou Payroll collect?

  • 4.1In general, and depending upon the nature of the person’s connection with Thankyou Payroll, the type of personal information we collect and hold includes (but is not limited to): names, addresses, contact details, occupations, personal preference payment details, salary and payroll information, IRD number and tax details, bank account information, leave entitlements and other information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations.
  • 4.2In some cases, if personal information we request is not provided, it might adversely impact our ability to supply our services or to perform our obligations.

5How does Thankyou Payroll collect personal information?

  • 5.1Except as otherwise permitted by law, we will collect personal information:
    • afrom you directly when you provide your details to us;
    • bfrom your employer when it provides your details to us for the purpose of providing our service;
    • cfrom Inland Revenue, if your employer has completed an IR920 linking Us as a payroll intermediary;
    • dfrom you indirectly (through emails, forms, telephone conversations and through the use of the services and facilities available through our websites and social media channels);
    • efrom third parties in some instances, for example, we may use third parties to analyse traffic at our websites and social media channels, which may involve the use of cookies; and
    • ffrom publicly available websites.

6Management of personal information

  • 6.1We take reasonable steps to protect the security of personal information. Thankyou Payroll’s personnel are required to respect the confidentiality of personal information and the privacy of individuals.
  • 6.2We take reasonable steps to protect personal information held by us from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.
  • 6.3Where we no longer require your personal information we will comply with our legal obligations in respect of that information. In the case of your tax information, we will hold this for up to seven years.

7How might Thankyou Payroll collect, hold, use and disclose your personal information?

  • 7.1In general, we collect, hold, use and disclose your personal information for the following purposes:
    • ato conduct our business;
    • bto provide and market our services to you;
    • cto communicate with you;
    • dto verify your identify if you need help with a forgotten password or are having problems accessing your information;
    • efor internal business purposes (for example, procedures, risk management, staff training and billing); and
    • fto comply with our legal obligations.

8To whom might Thankyou Payroll disclose your personal information?

  • 8.1We may disclose your personal information to:
    • ayour employer;
    • bInland Revenue Department;
    • cother companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, hosting and data storage providers);
    • danyone else to whom you authorise us to disclose it; and
    • ewhere we are required to do so by law.

9How can you access and correct your personal information?

  • 9.1We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. Contact details are set out below. You have the right to correct any personal information we hold about you in accordance with the Privacy Act.
  • 9.2Subject to the exceptions set out in the Privacy Act, you may seek access to the personal information which we hold about you by contacting our Privacy Officer on
  • 9.3We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. If a fee is to be charged, we will advise you of the likely cost in advance.

10Updates to this Policy

  • 10.1This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Policy is located at and can be obtained by contacting

11This Policy was last updated on 07 June 2018